Insurance
Cargo protection and risk cover: from selecting the scope of cover to assistance with a claim.
- FIATA
- PISiL founding member
- OOG specialists
- Trusted forwarding since 1991
Every shipment is covered by forwarder and carrier liability insurance. Additionally, on the client's request, the cargo can be covered by optional insurance matched to the goods and the route.
Forwarder and carrier liability insurance
Every shipment carried out by Cartrag is covered by liability insurance for both the forwarder and the road carrier, in domestic and international transport. The cover applies automatically, with no need to order it separately.
The sum insured is EUR 500,000 per event, separately for the forwarder's and the carrier's liability. The territorial scope covers the whole world for the forwarder's liability and Poland and Europe, including Turkey, for the carrier's liability.
The cover also includes robbery, burglary and theft, provided Cartrag's liability arises from Transport Law, the Civil Code or the CMR Convention.
Compensation is paid when the damage was caused by Cartrag's fault, in line with the regulations governing forwarder and carrier liability.
All Risk cargo insurance
On the client's request, the cargo can additionally be covered by cargo insurance in the All Risk variant, with Allianz - independent of the liability policy. It is the broadest available scope of cover: it includes all risks of loss or damage to the cargo in transit, except for risks explicitly excluded in the policy terms.
Unlike liability insurance, the payout does not depend on establishing the fault of the carrier or forwarder - what counts is the mere fact that a covered loss occurred.
The client informs Cartrag that the goods are to be insured, and Cartrag files the notification with the insurer. The service is paid extra and priced individually for the goods and the route.
Frequently asked questions about insurance
Forwarder and carrier liability insurance applies automatically to every shipment. Cargo insurance is an optional service and is priced separately.
Liability insurance pays out only when the damage was caused by Cartrag's fault. Cargo insurance protects the goods themselves, regardless of who is responsible for the event.
Simply inform Cartrag when placing the order that the goods are to be covered by cargo insurance. Cartrag files the notification with the insurer.
For imports, the client informs Cartrag about the damage, and the claim is filed with the insurer together with the importer. For exports, the consignee reports the damage directly to the insurer's local office.
Yes. The client can present their own cargo policy. Cartrag takes it into account when organising the transport.
YOUR CONTACT
Piotr | forwarding at Cartrag
"With cargo insurance, the details matter. The scope of cover should match the specific shipment."